A very interesting article here from Network World which reports on the findings from a Forrester Research report entitled ‘IT Operations 2009: An Automation Odyssey’. An executive summary of the Forrester report can be read here.
“The typical IT organization wastes a significant portion of its budget on inefficiencies that only get worse as complexity grows. Automate many of these tasks and you become leaner and more responsive to business changes,” States the report.
Forrester Senior Analyst Glenn O’Donnell added that…
“It is almost certain that you will realize substantial overall benefits in operational expenses and business agility if you approach automation right. Conversely, process excellence coupled with the right technologies, personnel adjustments and cost balance will undoubtedly produce highly effective and highly efficient service delivery.”
Needless to say, here at AutomatedIT we are always glad to see the championing of automation. An Automation Odyssey? You best tell Tom and Ted to pack their bags ready.
