A recent article on The Register claims: “despite the best efforts of the IT industry to automate the pants off computing, it’s all still pretty much people intensive.” Fair statement, but isn’t this the way it should be?

Fundamentally, the idea of automation is to free people from the endless tasks that swallow up valuable time, allowing them to concentrate on more productive and strategic activity. IT pros all too often have their noses to the grindstone. It’s hard to offer innovation when you have to root through all sorts of surprisingly arcane nonsense (most of which is undeniably important just unncessarily time intensive) when with automation processes in place, the innovation can flow.

Here at Automated IT Towers, we put faith in these problem solving systems, but we also value the expertise of the people in IT who keep these clever pieces of technology in order. IT automation can make the breakfast and make the beds, but it will also be people who make the difference.